Wednesday, January 28, 2026

Most businesses think they need a massive overhaul to get better.


In 2004, me and my buddies joined an adult softball league. It seemed like a good excuse to hang out every week and drink beer.

Some of us played baseball in high-school but that didn't stop us from finishing at the bottom of the league for a few years...

Eventually I became the player coach because someone had to do it.

That's when I started tracking statistics. Batting averages. On-base percentages. Who drove in runs.

The numbers didn't lie (and they definitely didn't make me look good).

Over the next couple of seasons, we became a team that knew our numbers and actually tried.

In 2009, we were still long shots...

There was a team that had won every single game that season. And somehow, we made it to the championship against them.

It's been so long that I don't remember the exact score. But as a true underdog story, we won in a close game.

I still have the trophy. But what stuck with me was how much we improved because we tracked the numbers and adjusted our game plan to them.

Most businesses think they need a massive overhaul to get better.

They don't. They need to start measuring what actually matters. Then act on it.

If you don't pay attention to the most important processes in your business, you waste time, money, and energy...


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