No? It's not because they don't care.
It's because calling you costs them money.
Think about it.
Every hour they spend on the phone with you is an hour they're not filing a tax return.
Every strategy they research for you is time away from processing returns.
Every proactive recommendation requires analysis, documentation, and follow-up.
None of that is profitable under the traditional CPA model.
So they don't do it.
They wait for you to call them.
They answer questions when asked.
They file what you give them.
And you interpret silence as "everything's fine."
But silence doesn't mean you're optimized.
It means nobody's looking.
Want someone who's actually looking?
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