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Wednesday, July 16, 2025

How to respond to “I’m not interested”

 


You finally get someone on the phone.

You say your opener.

And boom… they shut it down.

“I’m not interested.”

But that’s not a real objection.

That’s the “go away” phase — and if you don’t know how to navigate it, the conversation ends before it begins.

Most cold calls die right here.

Not because your offer is bad.

Not because you’re a bad rep.

But because you’re still trying to book a meeting…

when all you need to do is keep them on the line.

Here’s the framework to help:

✅ Acknowledge

✅ Answer

✅ Ask

Let’s break that down:

1. Acknowledge


Let them know you heard them. You're not steamrolling.

“Totally get it, I called you out of the blue...”

2. Answer

Speak to the underlying concern (usually time).

“The last thing I want to do is waste your time.”

3. Ask


Now pivot to a low-pressure question that reopens the conversation:


“Before I let you go, I typically talk to [job title] who are focused on one of two things: X or Y. I’m curious, which of those is top of mind”

This one move, done well, can take a dead call and bring it back to life.

It’s one of the most practical, high-leverage skills a cold caller can have.

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